- Management is focused on executing strategy and managing resources through effective teamwork and daily operations.
- The manager’s core tasks are to provide daily direction, manage workload, and equip people with the supports they need to do an excellent job.
- Research shows that caring, communicating, coaching, and mentoring are distinguishing characteristics of high-performing managers.
- Positive management skills are especially important for helping team members manage stress, change, and conflict in positive ways.
These positive practices are supported by research on traits of effective managers.
- 1. Provide Direction. Give people clear direction about the team mission, goals, roles, and responsibilities.
- 2. Manage Workload. Be creative about managing job responsibilities and workload so people can be productive without risking burnout
- 3. Encourage Collaboration. Encourage people to work together and share knowledge for the good of the team and the organization.
- 4. Support Learning. Give people opportunities to learn and grow through education, coaching, and mentoring.
- 5. Manage Change. Help your team manage change in positive ways by being proactive about communicating, listening, guiding, and supporting people through the change experience.
- Bridging Cultures
- Bridging Generations
- Business Writing
- Coaching & Mentoring
- Communicating & Listening
- Creating a Learning Culture
- Creative Problem Solving
- Decision Making
- Emotional Intelligence
- Employee Engagement
- Executing Strategy
- Job Crafting
- Managing Change
- Managing Conflict
- Managing Meetings
- Managing Projects
- Managing Stress
- Managing Time
- Public Speaking
- Strategic Thinking
- Strategic Planning
- Strategy Execution
- Systems Thinking
Quick Reads
- Time to Get Serious about Improving Morale (American Management Association)
- Team Management Skills – The Core Skills You Need to Manage Your Team (Mind Tools)
- How to Create a High-Learning Team (Center for Creative Leadership)
- Maximizing Team Success (American Management Association)
- Establishing Team Membership (American Management Association)
- New Managers: Prepared to Fail? (American Management Association)
Podcasts