- In the nonprofit sector, a high performing organization (HPO) demonstrates positive impact and effective management over time.
- An HPO demonstrates positive impact by accomplishing its mission for the people it serves.
- An HPO demonstrates effective management of people and resources based on key performance indicators.
- An HPO leverages high performance to sustain the organization over time.
A high performing organization:
- Has a clearly defined mission.
- Has clearly defined customers.*
- Has a clearly defined value proposition for each type of customer.
- Can demonstrate positive impact for each type of customers.
- Can demonstrate effective management based on key performance indicators.
- Has a positive work culture.
- Has a viable strategy for the future.
*Including primary customers such as clients, patients, or community members; and enabling customers such as partners, funders, and policy makers.
- You can help create a high performing organization from whatever position you are in right now.
- HPOs are a result of countless decisions and actions by every individual in the organization.
- You can help create a HPO whether you are new junior team member or the CEO.
- You can take action by learning and applying key skills for commitment, teamwork, management, leadership, culture, and strategy.
- Chances are you are already doing positive things in one or more of these areas.
- The goal is to keep learning, growing, and expanding your positive influence.